Privacy Policy
1. Introduction This Privacy Policy describes how PIVOTLYSHOP LLC (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from pivotlyshop.com (the “Site”).
2. Personal Information We Collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
3. Payment Processing & Financial Security Your payment security is our priority. Payment transactions on our site are processed through Clover (a Fiserv company).
Data Transmission: All credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
Compliance: Our payment processing follows the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council.
Storage: We do not store your full credit card or payment data on our local servers. All financial data is handled directly by Clover to ensure maximum security and compliance.
4. How We Use Your Personal Information We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services based on the preferences you have shared with us.
5. Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store and Google Analytics to help us understand how our customers use the Site.
6. Your Rights If you are a resident of certain jurisdictions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@pivotlyshop.com.